September 5, 2019

Imago Couple’s Dialogue: A Technique for Addressing Emotion During Mediation

Josh Fruchter
Nearly all disputes in mediation have both a financial and an emotional component. To paraphrase mediator Julie Denny*, the chief executive of a manufacturer is not just angry because the company lost money due to defective parts; she also feels betrayed because a longstanding supplier whom she trusted cut corners..
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